Disputes

Compare both sides' photos, then rule

Open

Gengar VMAX Alt Art · PSA 10 · cert 87654350

Order WH-0020
Order
Buyer saysSuspected fake
In their wordsThe label font and the hologram do not match a real PSA slab.
Price, held by the payments partner$610.04
VendorBooth 214 Cards · 19 completed · 0 strikes
BuyerHarbor Card Co · 0 disputes lost before
ShippedUSPS 9400 1112 0206 4403 · Nov 9, 2:00 AM
Signature and insuranceSignature · Insured
Carrier says deliveredNov 9, 7:00 AM

Vendor's photos, before shipping

Sample photo
slabs-front.jpg
Sample photo
slabs-back.jpg
Sample photo
packed-box.jpg

Buyer's photos, on arrival

Sample photo
received-front.jpg
Sample photo
received-label.jpg

Ruling

For the buyer: refunded from the held money. A fake or wrong card is a strike for the vendor; the card comes to us, not back to the vendor; 2 strikes freeze the vendor. For the vendor: the money is released and the buyer has a lost dispute on record. Still unsure? Send the card to the grader or an authenticator first; whoever was wrong pays.